Privacy Policy
Last Updated: October 16, 2026
1. Who We Are
Jinhua Sanyu Industry & Trade Co., Ltd. (“SANYU,” “we,” “us,” or “our”) is a manufacturer and supplier of garment hangers based in China.
Our products include resin hangers, acrylic hangers, metal hangers, PVC-coated hangers, and customized garment hangers for clothing brands, retailers, and business customers.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a quotation request, or communicate with us.
Company: Jinhua Sanyu Industry & Trade Co., Ltd.
Location: Zhejiang, China
Privacy Contact: christina@sanyu.ltd
2. Information We Collect
When you complete our inquiry form or contact us regarding our products, we may collect the following information:
- Your name and company name
- Business email address
- Country or region
- Product categories you are interested in
- Requested quantities, specifications, customization details, and other purchasing requirements
- Information you voluntarily provide in emails or subsequent business communications
We may also process limited technical information, such as your IP address, browser information, submission time, and relevant security records, to maintain website functionality and prevent misuse.
Please avoid including sensitive personal information in quotation requests unless it is necessary and specifically requested.
3. How We Use Your Information
We use the information collected for the following purposes:
- Responding to inquiries and quotation requests
- Providing product specifications, catalogs, and sample information
- Discussing pricing, customization, packaging, and delivery requirements
- Communicating about potential or existing business orders
- Providing customer service and maintaining business correspondence
- Protecting our website against spam, fraud, and unauthorized activity
- Complying with applicable legal obligations
Where applicable, our processing may be based on your request for pre-contractual communication, our legitimate business interests, consent where required, or applicable legal obligations.
We will not use information submitted through our inquiry form for unrelated marketing communications without an appropriate legal basis.
4. How We Share Your Information
We do not sell personal information.
Access to inquiry information is limited to authorized personnel and service providers who need it for legitimate business or technical purposes.
Depending on the services involved, these may include:
- Website hosting and technical maintenance providers
- Email and communication service providers
- IT security and website support providers
- Logistics or other business service providers involved in fulfilling an order
We may also disclose information when required to comply with applicable laws, regulations, or lawful requests from competent authorities.
5. International Data Processing
SANYU operates in China and serves customers in different countries and regions.
When you contact us, your information may be transferred to and processed in China, including by our authorized business personnel and relevant service providers.
Privacy and data protection laws may differ between countries. Where applicable law requires additional safeguards or conditions for international data transfers, we will assess and implement the necessary measures before conducting such transfers.
For questions about how your information is handled internationally, please contact christina@sanyu.ltd.
6. Data Retention
For inquiries that do not result in an order, we retain associated personal information for up to 24 months from the last substantive business communication, unless an applicable legal requirement, ongoing dispute, or another justified retention need requires otherwise.
If an inquiry develops into a business transaction, relevant information may be retained for a different period where necessary for order fulfillment, accounting, contractual obligations, customer service, or applicable legal requirements.
Technical and security records are retained only for as long as reasonably necessary for their relevant purposes, subject to applicable requirements.
When personal information is no longer required, we take appropriate steps to delete or anonymize it, subject to legal and technical limitations.
7. Cookies and Website Technologies
Our website uses WordPress and may use cookies necessary for website administration, security, and essential functionality.
Certain website features or third-party services may also use cookies or similar technologies.
You can manage or disable cookies using your browser settings, although some website functions may be affected.
If we introduce non-essential analytics, advertising, or tracking technologies, we will update our disclosures and provide appropriate choices or consent mechanisms where required by law.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access restrictions, account authentication, website security controls, and other safeguards appropriate to the information being processed.
However, no online service or electronic storage system can guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or request restriction of certain processing activities
- Withdraw consent where processing relies on consent
- Request data portability where applicable
- Lodge a complaint with a competent data protection authority where applicable
To exercise your rights or ask questions about your personal information, please email:
We will review and respond to requests in accordance with applicable legal requirements. Certain requests may be subject to lawful exceptions.
10. Third-Party Websites
Our website may contain links to websites operated by other organizations.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for business customers, professional buyers, and other individuals making business-related inquiries.
It is not designed for children, and we do not knowingly solicit personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business activities, website functionality, data processing practices, or applicable legal requirements.
Updated versions will be posted on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice.
13. Contact Us
If you have questions or requests concerning this Privacy Policy, please contact:
Jinhua Sanyu Industry & Trade Co., Ltd.
Zhejiang, China
Email: christina@sanyu.ltd
We will review privacy-related inquiries and respond in accordance with applicable law.